Contact Us

We’re Here to Help

Have a question about a product, an existing order, delivery, assembly, return, or exchange? Contact the TERVALO HOME customer support team using the details below or the contact form on this page.

Customer Support

Email: nature@tervaloliving.com
Phone: +1 (708) 664-7676

Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM CT

We aim to respond to email and contact form inquiries within 1–2 business days.

Order Inquiries

For help with an existing order, please include:

• Your full name
• Your order number
• The email address used to place the order
• A brief description of your question

Damaged or Incorrect Items

If an item arrives damaged, defective, or incorrect, please contact us before returning it. Include your order number and clear photos of the product, packaging, and shipping label so we can review the issue and assist you.

Please do not send a return without contacting us and receiving return instructions first.

Business Information

TERVALO HOME
Operated by GARB GRID LLC

3167 S 181st Rd
Bolivar, MO 65727-6705
United States

The business address above should not be used for unauthorized returns. Please contact customer support for the applicable return instructions and return destination