Contact Information

TERVALO HOME is operated by GARB GRID LLC. If you have questions about our products, orders, shipping, returns, refunds, or assembly, please contact our customer support team.

Customer Support

Email: nature@tervaloliving.com
Phone: +1 (708) 664-7676

Business Hours

Monday through Friday: 9:00 AM–5:00 PM Eastern Time
Saturday and Sunday: Closed
U.S. federal holidays: Closed

Messages received outside our business hours will be reviewed on the next business day.

Shipping and Return Address

TERVALO HOME
107 Harvestoak Ln
Simpsonville, SC 29680
United States

Please contact us before returning any product. We will provide return instructions and, when applicable under our Return and Refund Policy, a prepaid return shipping label. Do not send a return without prior authorization.

Order Assistance

When contacting us about an existing order, please include your order number and the email address used to place the order. For damaged, defective, incomplete, or incorrect items, please also include clear photographs of the product, packaging, shipping label, and affected area so we can assist you promptly.

Legal business name: GARB GRID LLC
Store name: TERVALO HOME

Last updated: August 26, 2026